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FAQs

Your questions, answered

Permanence staff get asked all sorts of hair removal treatment questions, so we’ve tried to compile the most common here to help you out! Get in touch if you have a new question or want to talk about a treatment consultation.

Many factors can influence hair growth. Age, ethnicity, weight, hormonal imbalance, diet, and certain illnesses and medications can all play a part in growing hair in the wrong places. Even some temporary methods of hair removal can cause an increase in hair growth.

The Permanence Method is effective on all areas of the body; on all skin types, all skin colours, and all hair colours.

Permanence therapists are skilled at removing unwanted hair on the face, arms, underarms, legs, thighs, breast, abdomen and back. We can tidy up eyebrows, bikini lines and shape beards. Permanence can ensure you only have body hair where you want it.

Although scientists can generalise from surveys, hair growth patterns (both density and rate of growth) are as unique as you are. How long it will take and how many treatments will be required to remove your unwanted hair using the Permanence Method will vary depending on your own pattern of hair growth.

After an assessment of your needs by a Permanence therapist at your initial consultation, you will be given an estimate of the duration of your treatment and a plan will be set out for the frequency of your treatments. Your Permanence Treatment Plan will be monitored to ensure you are on track to achieve your goal.

Along with your Permanence Treatment Plan, we will provide a table of rates. Treatments become more economical with increased length and additional equipment but not everyone needs, or has the time for extended treatments. Based on the treatment schedule that suits your needs you can be confident from day one that you will know the estimated cost of achieving your goal.

At Permanence we accept all major credit cards, debit cards and cash.

The Permanence Method requires treating the hair follicle to the extent that it is no longer capable of growing hair. This invariably leads to some level of discomfort during the treatment. The level of discomfort you feel will depend on the area being treated and your own level of sensitivity.

Our therapists are trained to work with their clients to minimise discomfort during treatment. Along with your initial consultation, most clients will book a treatment for up to an hour (depending on the area) to trial our unique galvanic multi-probe electrolysis method. From this you’ll be able to judge the level of discomfort you can tolerate.

No, while we do not use needles that penetrate the skin, The Permanence method uses fine probes (the thickness of a fine human hair) that are inserted into the opening of the hair follicle. They are so delicate you should not be able to feel them.

Most reactions to the treatment, such as redness and swelling, will disappear in most cases in a very short time. Sometimes very small scabbing can occur at the opening of the follicle.

After your initial consultation, we will also provide you with an aftercare brochure and set out additional aftercare options for you. We have developed our own aftercare cream, Melfol Calm Balm that is available to purchase at your appointment.

There are many options available for keeping unwanted hair under control between treatments. It is important, however, that the hair be allowed to grow to at least 3mm in length immediately before your next treatment.

To manage hair in between appointments, simple options include bleaching and trimming. Avoid plucking, waxing or any method that removes the hair below the surface of the skin unless you are having an extensive break between treatments. Depilatory creams should only be used in moderation if at all as they weaken the hair shaft and break it below the surface of the skin. Remember too that some non-permanent hair removal methods such as laser can actually aggravate hair growth and we advise not to use them in conjunction with the Permanence Method.

At your initial consultation your Permanence therapist will evaluate the area to be treated and recommend options for managing hair between treatments.

Only a very short length of hair is required. 3mm is ideal but therapists can work with hair as short as 1.5mm if necessary. As a rule, the finer and lighter the hair, the longer it should be to ensure all hairs are found and removed.

Age is no medical barrier to treatment by the Permanence Method. If you are a teenager it would be advisable to bring a parent along to your initial consultation as parental agreement will be required before treatment can begin if under 18.

At Permanence, our clients are diverse, with both men and women enjoying the benefits of having unwanted hair removed. Common treatments for men are the tidying up of eyebrows, removal of neck, chest or back hair and removal of hair from hands and arms.

Our skilled therapists are always discreet and pride themselves on making sure that each client feels comfortable.

No. Laser works by selectively heating dark areas of the skin (mostly hair) to damage or destroy it. The Permanence Method targets individual hair follicles, permanently destroying the part of the follicle responsible for hair growth. Our Permanence Method is a refinement of galvanic multi-probe electrology – the oldest and safest method of hair removal and the only method that can claim to be permanent hair removal.

Learn more in Hair Removal Methods Compared.

Electrolysis is the only option for achieving permanent hair removal. Much like having braces to correct your teeth, if you put the time in to get it done right, the benefits will last a lifetime. The confidence you will gain through getting rid of unwanted hair is immeasurable.

Laser may produce faster results but they are not permanent and if permanence is what you want then laser can become very expensive. Laser is also only suitable for a narrow range of clients – those with dark hair and light skin. Using laser on clients outside this range can be ineffective.

Yes, the Permanence Method is safe to use on moles but you will need a letter from your doctor stating the mole in question is safe to be treated. A potential side effect of removing these hairs is a flattening of the mole and lightening of its colour.

Yes, the Permanence Method is one the few methods that can safely be used on tattoos and will not affect the ink in the design.

The Permanence Method is based on galvanic electrology which is recognised as the safest method of hair removal known and our skilled therapists ensure this reputation is maintained. In general terms, the quality of your skin, especially in areas that have been frequently tweezed or waxed in the past, will improve after treatments begin. In fact, with less hair to regrow, you can expect fewer ingrown hairs or irritation from trimming and other damaging methods of hair removal.

Permanence therapists follow strict standards of sanitation and sterilisation. Hands are thoroughly washed between clients and disposable gloves are worn during your treatment. Tools are sterilised and disposable items used where practicable. We take all steps possible to ensure no cross-contamination occurs between clients. We also provide detailed aftercare instructions to help you avoid infection at home during the short period your treated follicles take to recover.

Hair will appear thicker and darker after shaving for several reasons. Firstly, hair naturally tapers to a point and it is this fine, soft hair you are used to seeing. Shaving cuts the hair on an angle so under a magnifier it will look like a sharp blade rather than a tapered hair. Secondly, hair this close to the skin is rich in melanin (colour) and has never been faded by sunlight. Against light skin it is going to look darker than the hair that has been cut away. Finally, running your hands over a shaved area is going to feel uncomfortable compared to the willowy hair that used to be there. This myth must have persisted for a long time because scientific studies to disprove it have been undertaken several times since the 1920s. In 1928, forensic scientist Mildred Trotter found that shaving had no effect on hair colour, texture or growth rate. In 1970 a clinical trial found that no significant differences in total weight of hair in a measured area, thickness or growth rate could be detected or attributed to shaving. Numerous other studies undertaken to compare hair removal methods have reached the same conclusion. To get a smooth close shave on your legs, arms or underarms, try these tips:
  • Use a sharp, clean razor and replace your razor when it becomes dull
  • Shave after showering when your pores are open
  • Use a moisturiser to help lubricate the hairs
  • To help remove dead skin cells that can clog up the razor, exfoliate before shaving

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